CASE STUDY: Delivering 10Gbps Resilient Connectivity for The Black Horse & Rainbow in 5 Days
When DGB Hospitality Group invested £750,000 to transform the historic former Red Door site on Berry Street into The Black Horse & Rainbow, they created one of the most ambitious multi-space venues in Liverpool’s Ropewalks district.
Spanning three storeys, the venue features a restored main bar, private function rooms, live sports screens, weekly DJs, and a massive 250-capacity outdoor beer garden. For a hospitality operation of this scale, internet downtime isn’t just a technical glitch—it represents immediate lost revenue at the till.
The Challenge: High-Capacity Requirements on a Tight Deadline
Operating a high-volume venue with multiple indoor and outdoor zones requires a robust connectivity infrastructure. DGB Hospitality Group needed a network capable of supporting:
- Mission-Critical EPOS & Payments: Instant, reliable processing across indoor bars, food areas, and outdoor wireless card terminals.
- High-Density Guest & Event WiFi: Seamless coverage for hundreds of simultaneous users across three floors and the outdoor terrace.
- Digital AV & Entertainment: High-bandwidth connectivity for live sports streaming, digital sound systems, and broadcast media.
With the grand opening approaching fast, traditional providers quoted lead times measured in months. The project required an enterprise-grade solution installed in days, not weeks.
The Solution: Baltic Bulletproof Connectivity
Baltic Broadband deployed our flagship Baltic Bulletproof solution, engineered specifically for high-stakes business environments where network failure is not an option.
Because Baltic owns and operates the “last mile” infrastructure across Liverpool, our engineering team bypassed traditional red tape and completed the entire 10Gbps install in just 5 working days ahead of the venue’s launch.
How Baltic Bulletproof Works:
The deployment utilises a dual-path architecture combining high-speed fibre with a diverse fixed-wireless route. Traffic automatically balances and fails over in real-time. If street-level fibre is compromised, the connection seamlessly transitions to the wireless link instantly—ensuring payment processing and live streams never drop a single packet.
Additionally, the site is backed by an integrated 12-hour battery backup system and is actively managed and monitored 24/7 by Baltic engineers, maintaining complete operational stability even during local power disruptions.
The Result: Flawless Launch & Zero Downtime
The Black Horse & Rainbow launched smoothly with 100% network uptime during a packed opening weekend. DGB Hospitality Group can now run outdoor payment terminals, backend management tools, digital audio, and high-density customer WiFi simultaneously without bottlenecking speed or security.
“When launching a multi-storey venue with a 250-capacity beer garden, having robust connectivity is non-negotiable. Baltic delivered their Baltic Bulletproof 10Gbps system in just 5 working days with built-in battery backup, keeping our tills running smoothly from hour one.”
— DGB Hospitality Group ManagementNeed Enterprise Connectivity on a Tight Deadline?
Avoid 90-day lead times. Discover how Baltic Broadband can have your business live with symmetrical, resilient internet in as little as 5 working days.
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